NEW: Upcoming Security Enhancements for Travelport Smartpoint Users.

Dear Travel partner,

Data security is of huge importance at Travelport. That’s why we’re making important security enhancements that will affect Smartpoint desktop users. 

What’s happening: 

We’re introducing some changes to streamline and improve your experience in how you access Travelport services. In the coming weeks, users on Smartpoint versions 10.1 and above who do not have a MyTravelport account will be prompted to self-register via a pop-up. 

What’s changing: 

Each user must register with a unique, individual email address associated with your company. 
Shared email addresses will no longer be supported. 
Existing MyTravelport users will not be affected. 

Why this matters: 

We’re enhancing our security measures to prevent credential theft, disrupt automated cyberattacks, and streamline account recovery. These updates will support future enhancements like single sign-on (SSO) for seamless access and multi-factor authentication for added security. 

What to expect moving forward? ​ 

We’re introducing a new sign-in process for future versions of Smartpoint. This updated login will require all users to have a MyTravelport account. Any user without a MyTravelport account at that time will not be able to sign in to Smartpoint. 

MyTravelport brings clear benefits for your business:

Single sign-on across Travelport tools 
Faster support with self-service features 
Simplified credential management and self-recovery password 
Access to training and product knowledge resources

Thank you for your continued support. Attached is a template for further information in regards to the update.

HAPPY SELLING!